Privacy Policy
This Privacy Policy describes how GuardVPN – First Protection (“we”, “our”, or “us”) handles information when you use the GuardVPN – First Protection application (the “App”) and our related services. We respect your privacy and design our product so that only the minimum amount of information necessary to operate the VPN service is used.
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Data Controller
For the purposes of this Privacy Policy, the data controller is the developer and publisher of GuardVPN – First Protection, operating the domain guardvpn-protector.com. You can contact us at support@genesisvpn-client.com for any privacy‑related questions.
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Information We Do Not Collect
We do not collect or store the following types of data:
- Your browsing history, websites visited, or application traffic content.
- Original IP addresses or DNS queries linked to you as an identifiable person.
- Personal identifiers such as your name, physical address, phone number, or government identifiers.
- Any logs that could be used to match a specific user to specific network activity.
Our goal is to ensure that your VPN usage is as private as reasonably possible. The developer does not sell, rent, or otherwise transfer user data to third parties for marketing or profiling purposes.
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Information Processed When You Use the App
To maintain and operate the VPN service, the App may temporarily process strictly necessary technical data, such as:
- Anonymous technical identifiers generated by the system (for example, an internal session token).
- Approximate server location selection (e.g., country of the VPN server you choose).
- Connection timestamps and duration in a non‑identifiable, aggregated form.
This information is used only to run the VPN connection, balance server load and, in a general aggregated way, understand how the service is performing. Whenever possible, this information is stored only for a short time or in an aggregated format that does not allow us to reconstruct a detailed activity profile for any single user.
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Subscriptions and Payments
GuardVPN – First Protection offers premium features through in‑app purchases and auto‑renewable subscriptions. All payments are processed by Apple via your Apple ID account. We do not receive your full payment details, such as complete credit card numbers or banking information.
Apple may share with us limited information necessary to operate the subscription (for example, the type of subscription and its status). We use this solely to unlock features inside the App. We do not transfer this data to other companies and do not use it to track you across other services.
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Crash Logs and Analytics
To improve stability and performance, we may rely on anonymized crash reports or basic usage statistics provided by Apple or trusted analytics providers that comply with platform rules. These reports help us understand when the App fails, which parts of the interface are confusing, and which devices we should optimize for.
Where such analytics are enabled, they are used only in aggregated form and do not contain the content of your VPN traffic. You can adjust your analytics and diagnostics sharing preferences in your device settings in the Apple ecosystem.
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Data Retention
We keep technical and subscription‑related information only for as long as it is necessary to operate the service, comply with legal or accounting obligations, or resolve disputes. When data is no longer required, it is removed, anonymized, or aggregated so that individual users are no longer identifiable.
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Data Sharing and Transfers
We do not sell or trade your data, and we do not transfer user information to third parties for the purpose of creating marketing profiles. Information may be processed by service providers that help us with infrastructure or analytics, but only under confidentiality obligations and only to the extent necessary to provide the service.
Where data may be transferred across borders, we aim to use providers that apply appropriate security measures and follow applicable data protection regulations.
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Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete certain information. Because our App is designed to avoid collecting identifiable data, the scope of information we can link to you may be very limited.
If you believe that any data stored about you is inaccurate or wish to request deletion where applicable, please contact us at support@genesisvpn-client.com. We will review your request in line with relevant legal requirements.
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Security Measures
We use reasonable technical and organizational measures to protect the information we process against unauthorized access, alteration, disclosure, or destruction. No system can be guaranteed to be perfectly secure, but we work to keep the App updated and follow good security practices.
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Children's Privacy
GuardVPN – First Protection is intended for use by adults and not specifically directed at children. We do not knowingly collect personal information from children under the age required by local law. If you believe that a child has provided us with personal data, please contact us so that we can investigate and take appropriate steps.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example when we introduce new features or to reflect changes in applicable law. When we make material changes, we will update the date at the top of this page and may provide a notice within the App.
Your continued use of GuardVPN – First Protection after such updates will mean that you accept the revised policy. If you do not agree with the changes, you should stop using the App and cancel any active subscription.
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Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@genesisvpn-client.com. We will do our best to provide clear and transparent answers.